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Privacy Policy

IZABELA GABRIELA MATEESCU informs you about the Privacy Policy regarding the processing and protection of the personal data of users and clients that may be collected while browsing, through contact forms, newsletter subscriptions, or during commercial calls made by our agents following an information request via the website medicalinsuranceforexpats.com.

In this regard, IZABELA GABRIELA MATEESCU guarantees compliance with current regulations on personal data protection, in accordance with Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018 (LOPDGDD), and Royal Decree 389/2023, on conditions for data processing and traceability in commercial and telematic activities.

The use of this website implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Identity of the data controller

Principles applied in data processing

  • Lawfulness, fairness, and transparency: We require your explicit consent for each processing activity, informing you clearly beforehand.
  • Data minimisation: We only request the data strictly necessary.
  • Storage limitation: We keep the data only as long as necessary for the purpose and in compliance with legal obligations.
  • Integrity and confidentiality: We apply technical and organisational measures to ensure the security of your data.

Collection and categories of personal data

The personal data we collect includes your name, surname, address, phone number, email, ID/NIE number, and commercial information regarding the type of insurance you are interested in. In no case do we process special categories of personal data (such as health, orientation, ideology, etc.).

We may obtain personal data through:

  • Contact or subscription forms.
  • Telephone calls made at the user’s request or following an explicit request through forms.
  • Interaction with advertisements or forms on social media.

Purposes of data processing

  • To manage insurance information requests and send personalised quotes.
  • To handle commercial phone calls resulting from a prior request or consent.
  • To manage purchases, contracts, and the commercial relationship with the user.
  • To send commercial information, newsletters, or promotional communications (with prior consent).
  • To analyse user behavior on the website through analytics (cookies).

Legal basis for processing

  • Consent of the data subject.
  • Execution of a contract or pre-contract.
  • Legitimate interest in following up with contacts interested in similar products.

Recipients of personal data

  • Google Analytics: Web analytics tool – Privacy Policy available on Google’s website.
  • Namecheap: Hosting provider – namecheap.com.
  • Insurance commercial partners: Only if you give your explicit consent for mediation with insurance companies.

Data retention periods

Your data will be retained while there is an active contractual or commercial relationship. Afterwards, it will be blocked for the legally required period and then securely deleted. You may request its deletion at any time, unless there is a legal obligation to retain it.

Exercise of rights

You have the right to:

  • Access your personal data.
  • Request its rectification or deletion.
  • Object to or restrict its processing.
  • Request the portability of your data.

You may exercise these rights by sending an email to info@medicalinsuranceforexpats.com, attaching a copy of your ID card or equivalent document.

You also have the right to file a complaint with the Spanish Data Protection Agency.

Explicit authorisation for telephone contact from mobile numbers

In accordance with Royal Decree 389/2023 and the regulatory update of July 2025, the user gives explicit consent for IZABELA GABRIELA MATEESCU to contact them by phone, including from mobile numbers, exclusively for the purpose of responding to their information request and advising them about insurance products.

The mobile number from which contact may be made is +34 667 492 763.

This authorisation is recorded as proof of valid and informed consent, in accordance with Article 21.2 of the LSSI and current data protection regulations.

Social media

The processing of data of individuals who follow the social media profiles of IZABELA GABRIELA MATEESCU will be governed by the specific terms of each platform and by this Privacy Policy.

Data security

We apply technical and organizational measures to ensure the confidentiality, integrity, and availability of your data. The website uses an SSL protocol to encrypt transmitted information.

Cookies

We use cookies to provide a better user experience. You can find more information in our Cookies Policy.

Withdrawal of consent

You may withdraw your consent at any time by sending an email to:

info@medicalinsuranceforexpats.com

Such withdrawal will not affect any processing carried out prior to the withdrawal.

Changes to the Privacy Policy

The Owner reserves the right to modify this Privacy Policy in order to adapt it to new legislative or judicial developments. The current version will always be the one published at this URL.

Medical Insurance for Expats
Privacy Overview

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